Frequently asked questions
About the Juices
What makes Earthly Essence juices different?
Every bottle is made with fresh, raw, cold-pressed fruits, roots, and greens. Never pasteurized, never watered down. Each blend is crafted to support your body and your mood, using thoughtfully sourced produce.
Are your juices 100% natural?
Yes. Every blend is made from whole fruits and vegetables with no additives, preservatives, or refined sugars.
Do your juices contain pulp?
Pulp is filtered out during the juicing process, but some blends may have natural pulp or sediment that settles. This is simply a sign of real ingredients - just give it a good shake before sipping.
what does cold-pressed mean?
Cold-pressed juice is made using hydraulic pressure instead of heat or blades. This method preserves more nutrients and creates a smoother, cleaner flavor.
How should I drink the juices to get the most benefit?
You can either enjoy them all at once for a quick nutrient boost; sip them gradually for steady hydration; or take small shots if the blend is stronger (like the ones with ginger). Choose the pace that feels best for your body and your routine.
Are the juices safe for kids?
Yes, many blends are kid-friendly, especially sweeter options like Nourish or Radiate. Juices with ginger, turmeric, or cayenne may feel stronger, so start with small sips or dilute with water if needed.
Can I drink these juices while pregnant or breastfeeding?
Many people enjoy fresh juices during pregnancy, but everyone’s needs are different. Some blends contain ingredients like ginger or turmeric, so we recommend checking with your healthcare provider to see what’s best for you.
Ordering and delivery
How do I place an order?
You can place orders directly through our website rom the Home/Shop page. Add the items to your cart, choose your delivery timeframe, and complete checkout.
Where do you deliver?
We offer local delivery in the Chicago area, within a 20 mile radius of South Loop. Delivery zones and fees are shown at checkout.
Can I pick up my order instead?
Pickup isn’t available yet, but it will be in the near future - stay tuned!
How soon will I receive my order?
Deliveries occur on Sundays (2–6pm) and Thursdays (7–9pm).
storage and shelf life
How should I store my juices?
Keep your juices refrigerated immediately upon receiving them. They’re perishable and must stay chilled at all times.
How long do they last?
Because our juices are raw and unpasteurized, they’re best enjoyed within 3 days. A “best by” date is printed on every bottle.
Can I freeze the juice?
Yes! We recommend freezing if you’re unable to drink your juices within 3 days. Freezing preserves freshness for up to 3 months. Leave space at the top of the bottle for expansion. Thaw overnight in the fridge before drinking.
Ingredients & Nutrition
Do you use organic produce?
We select fruits and roots based on peak freshness and nutrient content. Some produce is organic, while others are locally sourced conventional - all chosen with care for taste and quality.
What if I have allergies or sensitivities?
Check each product page for full ingredient lists. All juices are plant-based and dairy-free, but some blends contain citrus, ginger, or root vegetables that may cause sensitivities. If you have specific allergies, contact us so we can take precautions to prevent cross-contamination.
Are your juices vegan and gluten-free?
Absolutely. Every Earthly Essence blend is 100% vegan, gluten-free, and dairy-free.
returns & refunds
What is your return policy?
Because our juices are made fresh and perishable, all sales are final. However, if you receive the wrong order or experience an issue, contact us within 24 hours so we can make it right.
My juice arrived warm or damaged, what should I do?
We want every experience to be perfect. If your juice arrives compromised, please reach out immediately with your order number and a photo so we can assist you.
Community & Contact
Do you offer catering or bulk orders?
Yes! We love partnering with local events, wellness classes, and pop-ups. Send us a message through the contact form for custom orders or collaborations.
How can I stay connected?
Follow us on Instagram and TikTok at @EarthlyEssenceChi for updates, wellness tips, and new juice drops! For general questions, shoot us an email to earthlyessencechi@gmail.com